Windows Live Messenger Crashes
Problem description
When you start or while using Windows Live Messenger it crashes with the following error:
Windows Live Messenger has encountered a problem and needs to close. We are sorry for the inconvenience.
When you start or while using Windows Live Messenger it crashes with the following error:
Windows Live Messenger has encountered a problem and needs to close. We are sorry for the inconvenience.
There can be serveral reasons for Messenger to crash, first of all, make sure to always use the latest version and only download it from the official website. If you already have the latest version installed, try reparing the installation. Click Start, go to the Control Panel, click Add or Remove Programs and find Windows Live Messenger in the list. Now highlight Windows Live Messenger and click the Change button, it will give you two options: Repair or Remove, click Repair to 'Install missing files or repair damaged files and data'.
Crashes can also be caused by plugins or addons, especially if they are not compatible with the version of Messenger you use. Remove any of those, for support contact the respective creator.
Finally use our article about cleaning your pc to remove any viruses, spyware and other malware that might result in instability.
For additional help or if you want to comment on this article you can go to our forum. A thread that might contain more usefull information and comments can be found here: Windows Live Messenger Crashes.
If you found this article helpfull and want to share it with others you can use the following codes to link to it. The first box contains html code for websites, the second box contains bbcode for forums.